Back
Back
No More App Switching:
Rever + Microsoft Teams
No More App Switching:
Rever + Microsoft Teams
Helping Managers Stay Connected Without the Hassle
Helping Managers Stay Connected Without the Hassle
What I worked on—
Product Strategy
Product Design
User Experience
What I worked on—
Product Strategy
Product Design
User Experience
Tools I used—
Figma
FigJam
Confluence
Jira
Zoom
Mixpanel
Google Analytics
Tools I used—
Figma, FigJam
Confluence, Jira
Zoom
Mixpanel, Google Analytics
Frontline managers juggle endless tasks and notifications. Our Rever + Microsoft Teams integration keeps everything in one place—
making it easy to stay focused and get things done.
Frontline managers juggle endless tasks and notifications. Our Rever + Microsoft Teams integration keeps everything in one place—
making it easy to stay focused and get things done.
The team and I were asked to make it easier for frontline managers to stay on top of their tasks by connecting Rever with Microsoft Teams. Our goal was to reduce the need to switch between apps, make important updates easier to find, and create a simple, user-friendly experience that helps managers stay focused.
The team and I were asked to make it easier for frontline managers to stay on top of their tasks by connecting Rever with Microsoft Teams. Our goal was to reduce the need to switch between apps, make important updates easier to find, and create a simple, user-friendly experience that helps managers stay focused.
🤔
So, managers were stuck switching between apps just to stay updated, making it harder to keep up with tasks and stay focused.
🤔
So, managers were stuck switching between apps just to stay updated, making it harder to keep up with tasks and stay focused.
One manager shared,
One manager shared,
“I didn’t see the notification until it was too late. It was frustrating
“I didn’t see the notification until it was too late.
and made me feel like I was always playing catch-up.”
It was frustrating and made me feel like I was
always playing catch-up.”
🔍
To kick things off, we did a deep dive into the platform, breaking our audit into 3 key areas:
What was working, What needed improvement, and Where new ideas could make the biggest impact.
🔍
To kick things off, we did a deep dive into the platform, breaking our audit into 3 key areas:
What was working, What needed improvement, and Where new ideas could make the biggest impact.
By analyzing user behavior and feedback, we identified features that were reliable, areas causing frustration, and opportunities to simplify workflows. This gave us a clear roadmap to refine the experience—keeping what worked, fixing what didn’t, and introducing solutions that made everyday tasks easier.
By analyzing user behavior and feedback, we identified features that were reliable, areas causing frustration, and opportunities to simplify workflows. This gave us a clear roadmap to refine the experience—keeping what worked, fixing what didn’t, and introducing solutions that made everyday tasks easier.
Pain Points
Pain Points
Understanding the Frustrations
Understanding the Frustrations
With our audit in hand, we dug deeper into how managers were actually using the platform. Through user feedback and behavior analysis, we uncovered the biggest roadblocks getting in their way—some expected, some surprising.
With our audit in hand, we dug deeper into how managers were actually using the platform. Through user feedback and behavior analysis, we uncovered the biggest roadblocks getting in their way—some expected, some surprising.
👀 Too Many Disruptions
👀 Too Many Disruptions
Important updates were getting lost in emails or buried in Rever, making it hard to stay on top of tasks.
Important updates were getting lost in emails or buried in Rever, making it hard to stay on top of tasks.
🔄 Constant App Switching
🔄 Constant App Switching
Managers had to jump between Rever and Teams just to take simple actions, breaking focus and slowing them down.
Managers had to jump between Rever and Teams just to take simple actions, breaking focus and slowing them down.
⚠️ Lost Progress
⚠️ Lost Progress
Without auto-save, users risked losing work when moving between tasks or sections.
Without auto-save, users risked losing work when moving between tasks or sections.
🔎 Cluttered Search
🔎 Cluttered Search
Finding the right information took too long, leading to repeated searches and wasted time.
Finding the right information took too long, leading to repeated searches and wasted time.
🚀
🚀
Solution
Solution
A Seamless, Smarter Workflow
A Seamless, Smarter Workflow
With a clear understanding of the challenges, we focused on making the experience smoother, more intuitive, and less disruptive. Here’s how we tackled each issue head-on:
With a clear understanding of the challenges, we focused on making the experience smoother, more intuitive, and less disruptive. Here’s how we tackled each issue head-on:
Heads up! Solution images are best viewed on the
web version—they won’t show up on mobile.
🔔
Smart NotificationsInstead of flooding managers with endless updates, we redesigned notifications to be more relevant and actionable. Now, they only see what matters—right where they already work.
🔗
Deep Links &
Scrollable ModalsNo more jumping between apps just to take action. Clicking a notification now takes users exactly where they need to be, with interactive modals that let them review and respond without ever leaving Teams.
💾
Auto-Save to
Prevent Lost WorkLost progress was a huge frustration, so we introduced an automatic save feature. Now, work is saved in real time, preventing accidental loss and rework.
📌
Always-Visible
Information PanelManagers needed key data at their fingertips, so we designed a persistent information panel. No more digging through multiple tabs—everything stays accessible at all times.
🔔
Smart Notifications
Instead of flooding managers with endless updates, we redesigned notifications to be more relevant and actionable. Now, they only see what matters—right where they already work.
🔗
Deep Links &
Scrollable Modals
No more jumping between apps just to take action. Clicking a notification now takes users exactly where they need to be, with interactive modals that let them review and respond without ever leaving Teams.
💾
Auto-Save to
Prevent Lost Work
Lost progress was a huge frustration, so we introduced an automatic save feature. Now, work is saved in real time, preventing accidental loss and rework.
📌
Always-Visible
Information Panel
Managers needed key data at their fingertips, so we designed a persistent information panel. No more digging through multiple tabs—everything stays accessible at all times.
Impact
Impact
Faster, Smarter Workflows
Faster, Smarter Workflows
By simplifying the experience and reducing unnecessary steps, managers could now stay focused and get things done with less friction. Here’s what changed:
✅ 56% increase in repeated search actions within 30 days – Finding the right information became easier, reducing frustration.
✅ 12.17% boost in total user sessions – More managers actively engaged with the platform, showing improved usability.
✅ Higher user satisfaction – Feedback highlighted reduced frustration from missed notifications and lost work.
By simplifying the experience and reducing unnecessary steps, managers could now stay focused and get things done with less friction. Here’s what changed:
✅ 56% increase in repeated search actions within 30 days – Finding the right information became easier, reducing frustration.
✅ 12.17% boost in total user sessions – More managers actively engaged with the platform, showing improved usability.
✅ Higher user satisfaction – Feedback highlighted reduced frustration from missed notifications and lost work.
One manager shared,
“Before this integration, I was always switching apps and missing updates.
“Before this integration, I was always switching apps
and missing updates. Now everything comes to me in
Now everything comes to me in Teams—it’s been a game-changer!”
Teams—it’s been a game-changer!”
🎯
🎯
Lessons Learned
Lessons Learned
Balancing simplicity and functionality was key. We had to ensure notifications were helpful without being overwhelming and that new workflows actually made tasks easier, not more complicated.
Another big challenge was managing user permissions within Microsoft Teams. Working closely with engineers from the start ensured a smooth integration that didn’t compromise security or user access.
Balancing simplicity and functionality was key. We had to ensure notifications were helpful without being overwhelming and that new workflows actually made tasks easier, not more complicated.
Another big challenge was managing user permissions within Microsoft Teams. Working closely with engineers from the start ensured a smooth integration that didn’t compromise security or user access.
🔮
🔮
What’s Next?
What’s Next?
More Ways to Simplify Workflows
More Ways to Simplify Workflows
We’re already planning the next phase of improvements, including:
📊 Advanced Analytics – Deeper insights so managers can track engagement and workflow efficiency.
🛠️ More Customization – Giving teams more control over how notifications and workflows fit into their daily routines.
We’re already planning the next phase of improvements, including:
📊 Advanced Analytics – Deeper insights so managers can track engagement and workflow efficiency.
🛠️ More Customization – Giving teams more control over how notifications and workflows fit into their daily routines.
💡
💡
Final Thoughts
Final Thoughts
Making Work Simpler for Managers
Making Work Simpler for Managers
This project proved that thoughtful design and smart integrations can make a real difference. By embedding Rever into Teams, we created a solution that saves time, reduces frustration, and helps managers stay focused on what matters most.
As the Lead Designer, seeing these improvements in action has been incredibly rewarding. It’s a reminder that great UX isn’t just about aesthetics—it’s about solving real problems in ways that feel natural and intuitive.
This project proved that thoughtful design and smart integrations can make a real difference. By embedding Rever into Teams, we created a solution that saves time, reduces frustration, and helps managers stay focused on what matters most.
As the Lead Designer, seeing these improvements in action has been incredibly rewarding. It’s a reminder that great UX isn’t just about aesthetics—it’s about solving real problems in ways that feel natural and intuitive.
Back
Up Next
7- 8 MIN
From Clutter to Clarity:
Boards for Rever
Simplifying Task Management for Manufacturing Teams
Smarter Hiring, Less Effort: AI-Powered Recruiting
Redesigning a SaaS Platform
to Streamline Talent
Acquisition
Work In Progress
COMING SOON
AI-Driven
Product
7- 8 MIN
From Clutter to Clarity:
Boards for Rever
Simplifying Task Management for Manufacturing Teams
Smarter Hiring, Less Effort: AI-Powered Recruiting
Redesigning a SaaS Platform
to Streamline Talent
Acquisition